PSS Showing the Location Profile page, the Location Information tab as well as the Email Address fieldOCDEL uses email communications targeted to child care operators for important communications. It is critical child care locations maintain an up-to-date email address for the primary point of contact at their program.

Looking forward, OCDEL anticipates additional grant and award opportunities in the coming months. To ensure certified child care providers receive complete information on these opportunities, certified child care providers should visit Provider Self Service (PSS) and confirm their contact information is up to date as soon as possible.

Specifically, certified child care providers are asked to visit their Licensing Location Profile(s) in PSS and check to ensure all Location Information is accurate paying special attention to the Email Address field. The screenshot below shows the Location Profile page, the Location Information tab as well as the Email Address field.

For help with PSS, certified child care providers should contact the PELICAN Provider Help Desk at 1-877-491-3818 (select option #2 twice), or by email at ra-eln@pa.gov.