This tipsheet provides step-by-step instructions for managing an event roster. 

Instructors or organization administrators must update attendee statuses and mark the event as completed within two weeks of the event’s end date. Events automatically close after 60 days. 

Once all event attendees have been verified and no further changes to the roster are needed, you can select Complete Event in the Event drop-down on the Event Details page to mark your event as complete. This should be done only when all roster changes are complete. 

If an event needs to be reopened, email pqas@pakeys.org with the Event ID#, Title, and Date(s). Screenshots of the training event details are also acceptable. Reopened events automatically close at the end of the day. 

Participant Management: 

  • Participants can only be added or verified after the event for both Third-Party Online Registration and Built-In Online Registration events.  
  • Self-Paced events allow you to add participants at any time. 

Payment: If payment is required and participants need to pay after the event, the instructor must add them to the roster. Attendees must then submit payment using the steps below to receive credit. 

To Pay Online: 

  1. Log into the PD Registry. 
  2. Click the Invoice tab on the left menu. 
  3. Select Unpaid from the Status drop-down menu. 
  4. Click Search and locate the invoice. 
  5. Click the invoice link and follow the prompts to pay. 

For Check Payments: If an attendee paid by check, click Enter Payment next to their name and complete the required information. 

Removal of Participants: Only the PD Registry team has access to remove an attendee once added/verified. If you added someone by mistake, please email registry@pakeys.org with the following details: 

  • Event ID#,  
  • Attendee’s Name 
  • Attendee’s Registry ID# 

Step-by-Step Instructions: 

How To Add Participants To A Roster

1

Go to the Event.

2

Click the Manage dropdown within the Roster section.

3

Click Roster.

4

Click +Attendee.

5

Add Attendee(s) 

  1. By Registry ID— Recommended method to ensure you are adding the correct participant. Click Locate.
  2. By SSN and Birth Date. Click Locate.
  3. Advanced Search— Search by participant’s name. Click Search.

6

Click Select next to the participant.

7

Click Complete Registration.

How to Verify Attendees

1

Go to the Event.

2

Click the Manage dropdown in the Roster section.

3

Click Roster.

4

Click Verify Attendees.

5

Select the attendees to verify.

6

Click Update Verification Status.

7

Click Update Status.

8

Click OK.

9

Click Back when finished.

How to Transfer Attendees

1

Go to the Event.

2

Click the Manage dropdown in the Roster section.

3

Click Roster.

4

Locate the attendee to transfer.

5

Click transfer icon.

6

Select the new event.

7

Click Confirm.

The attendee will be moved from their current event to the selected event. 

How to Change One Attendee to Another

1

Go to the Event.

2

Click the Manage dropdown in the Roster section.

3

Click Roster.

4

Click pencil icon.

5

Click Change.

6

Search for the new attendee.

7

Select the new attendee.

8

Click Save Changes.

How to Message the Roster

1

Go to the Manage dropdown within the Roster section.

2

Select Message Roster to email all registered participants.

3

Enter your message in the Message Content box.

4

Click Send.

Contact

The PD Registry
registry@pakeys.org

1-800-284-6031