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Continuous Quality Improvement (CQI)

 

Early Learning programs in Pennsylvania are supported and encouraged to engage in a continuous cycle of quality improvement focused on improved outcomes for children and families.  Along with technical assistance and professional development, Pennsylvania provides many supports and resources for programs that are linked together under the Continuous Quality Improvement (CQI) framework.  After reviewing sources of evidence and working as a team on the annual CQI plan, programs are encouraged to strategically select participation in initiatives based on the goals and objectives of the program improvement plan.  The attached project descriptions are provided to assist programs in understanding and selecting from the array of options.  The projects are organized under the following content strands.

BUILDING ADMINISTRATIVE COMPETENCIES AND LEADERS (K8)
BUILDING CULTURAL COMPETENCE, WELCOMING ALL FAMILIES AND SUPPORTING DIVERSITY (K3)English Language Learners (Dual Language Teaching)
DEVELOPING AND EXPANDING BEST PRACTICE IN TEACHING AND LEARNING (K1, K2, K4)
ENGAGING FAMILIES AND COMMUNITIES TO SUPPORT POSITIVE CHILD OUTCOMES (K3)
PROMOTING AN ENVIRONMENT FOR HEALTHY CHILDREN/FAMILIES/ PRACTITIONERS (K7)
SUPPORTING SOCIAL EMOTIONAL COMPETENCE AND ADDRESSING CHALLENGING BEHAVIOR (K1, K2, K3, K4, K5)

 

Keystone STARS Continuous Quality Improvement Plan

 

Resources

Books relevant to Change, Continuous Quality Improvement and Organizational Leadership

Appreciative Coaching: A Positive Process for Change
by Sara Orem, Jacqueline Binkert and Ann Clancy (2007).

Appreciative Coaching is based upon the authors’ experiences with coaching, intentional change and Appreciative Inquiry.   At its core the Appreciative Coaching method shows individuals how to tap into (or rediscover) their own sense of excitement about their present life and future possibilities.  Rather than focusing on individuals in limited or problem-oriented ways, Appreciative Coaching philosophy, tools and steps guide leaders through coaching others via four stages – discovery, dream, design, and destiny – that inspire them to a positive view of themselves and a hands on approach to embarking on intentional change for their future.

Soar With Your Strengths
by Donald O. Clifton & Paula Nelson (1992).

This book enables the reader to discover the joy of excellence, inspiring psychology of achievement.   The book guides the reader to capitalize on one’s strengths while managing one’s weaknesses.  It also discusses mission as motivation and the leader’s ability to live their mission.  Soar With Your Strengths is a very easy read with a very powerful message.

Switch: How to Change Things When Change Is Hard
by Chip Heath, Dan Heath (2010)

Why is change so difficult and frightening? How do you create change when you have few resources and no title or authority to back you up? Chip and Dan Heath, the best-selling authors of Made to Stick, are back with a ground-breaking book that addresses one of the greatest challenges of our personal and professional lives — how to change things when change is hard.

The Fifth Discipline: The Art and Practice of the Learning Organization
by Peter Senge (1990)

Peter Senge is a senior lecturer at MIT and this book focuses on group problem solving using the systems thinking method in order to convert companies into learning organizations. The five disciplines represent approaches (theories and methods) for developing three core learning capabilities: fostering aspiration, developing reflective conversation, and understanding complexity.

Total Leadership: Be a Better Leader, Have a Richer Life
by Stewart Friedman (2008)

Total Leadership is adapted from the author’s Wharton School course. It helps leaders identify their core values and make them come alive in their everyday work by acting with authenticity, integrity, and creativity.  By approaching leadership growth from the perspective of the whole person, the individual is more committed to the intentional change process and sustainable change occurs more naturally.

Books specific to Early Learning Programs:

A Great Place to Work 
by Paula Jorde Bloom, Ann Hentschel, and Jill Bella (1997)

Early childhood program administrators often have a global impression that things are going well or not so well at their center, but they lack specific feedback on just what the different areas of the organization contribute to those impressions. This updated and expanded edition helps directors define more precisely how ten dimensions of a center shape the quality of work life for staff. It will help you look at your program in terms of collegiality, opportunities for professional growth, supervisor support, clarity, reward system, decision-making, goal consensus, task orientation, physical setting, and innovation. Written in an engaging and lively style, the ideas in this book will help you sharpen your leadership skills and make your center A Great Place to Work.

Blueprint for Action: Achieving Center-Based Change Through Staff Development,
2nd Edition Paula Jorde Bloom (2005)

Learn to assess your program for its strengths, weaknesses, and organizational structure. Then draw up a “blueprint for action” to make improvements.

Newly revised, Blueprint for Action provides a framework for understanding early childhood centers as organizations as well as the dynamics of change within such organizations. Helping directors move beyond a “quick fix” notion of center improvement, this groundbreaking book details a comprehensive method for assessing program strengths and areas in need of improvement, including an individualized model of staff development. Woven throughout the text are numerous vignettes connecting the concepts presented to real-life situations experienced by early childhood administrators. This revised edition includes a CD-ROM containing adaptable worksheets and assessment tools designed to help directors:

• identify problems and take action
• create a staff development action plan
• establish individual and organizational goals
• outline assessment for individual staff members and the organization

The Visionary Director, 2nd Edition: A Handbook for Dreaming, Organizing, and Improvising in Your Center
by Deb Curtis & Margie Carter

Be inspired to create a larger vision in early learning with this practical, popular professional development tool. Thoroughly revised, the second edition of The Visionary Director offers a concrete framework for organizing your ideas and work. Reflecting new requirements and initiatives for center directors, this handbook also addresses topics such as:

  • Cultivating a vision
  • Developing “systems thinking”: for management roles
  • Implementing principles and strategies for mentoring
  • Building a learning community for adults and children
  • Bringing your visions to life to perform you job with motivation and creativity

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